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​ATRF's HelpDesk facilitates payroll staff to resolve any issues related to pensionable salary and ATRF contributions. ATRF Help Desk staff can help emplo​yers use the ATRF-CS software and troubleshoot any data reporting errors. Payroll staff should contact their designated ATRF contact for assistance. You can also contact the HelpDesk at

The HelpDesk is an important resource to payroll staff of employers, so they can ensure that ATRF receives accurate and timely data for teachers. Working together with employers, ATRF is in a position to provide timely information and benefit services to teachers.

​ATRF welcomes any concerns or suggestions for improving the data reporting system. You can contact ATRF directly or use the Employer Feedback form to submit a question​.​

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